How to disclose ADHD forgetfulness issues to a manager

PostedNovember 18, 2025

UpdatedNovember 18, 2025

ByMy Patient Advice

Author: Phoebe Carter, MSc | Reviewed by: Dr. Rebecca Fernandez, MBBS

Telling your manager that you struggle with memory or organisation can feel intimidating. But according to NHS guidance on ADHD and workplace disclosure (2024), explaining these challenges is not about making excuses, it’s about enabling understanding and access to support. Forgetfulness and time-blindness are core symptoms of executive dysfunction, not personal failings, and under UK equality law, disclosure opens the door to reasonable workplace adjustments.

Why openness helps

The Royal College of Psychiatrists (2023) explains that adults with ADHD often hide memory or organisation issues due to shame or fear of stigma. However, when discussed constructively, disclosure can improve relationships, reduce anxiety, and enhance performance. Managers can only adjust such as written instructions, reminders, or flexible scheduling once they understand the neurological basis of these difficulties.

The NICE Guideline NG87 (2023 update) recommends using solution-focused communication, framing challenges alongside strategies that work. For example, “I sometimes forget follow-up details, but using written summaries and reminders helps me stay on track.” This approach shows insight and professionalism while inviting collaboration.

What the research shows

A 2023 study in Frontiers in Psychology found that adults who disclose ADHD challenges in structured and constructive ways, using written summaries, self-advocacy coaching, and collaborative planning experience lower stress and better workplace relationships.

Similarly, a Lancet Psychiatry review (2022) reported that employees who disclosed ADHD and worked with occupational health or HR to design tailored supports showed improved reliability, wellbeing, and confidence. Practical steps like written follow-ups, coaching, and digital reminders strengthened communication and reduced workplace misunderstandings.

How to have the conversation

NHS and RCPsych experts suggest:

Prepare in writing: Outline your challenges (e.g., working memory, time management) and what helps (e.g., structured tasks, reminders).

Choose the right time: Have a calm, private discussion when you and your manager aren’t rushed.

Be factual and forward-looking: Focus on solutions, not self-blame.

Reference official guidance: Mention NHS or NICE recommendations for workplace adjustments to support credibility.

Follow up in writing: A short summary email helps clarify next steps.

Private ADHD coaching services such as ADHD Certify can help professionals prepare for disclosure confidently, practice supportive language, and identify helpful adjustments.

The takeaway

Disclosing ADHD forgetfulness is not a weakness, it’s an act of self-awareness and professionalism. When framed constructively, it builds trust, reduces anxiety, and ensures the support you need to thrive at work. With openness and collaboration, disclosure can transform both understanding and performance.

Phoebe Carter, MSc

Author

Phoebe Carter is a clinical psychologist with a Master’s in Clinical Psychology and a Bachelor’s in Applied Psychology. She has experience working with both children and adults, conducting psychological assessments, developing individualized treatment plans, and delivering evidence-based therapies. Phoebe specialises in neurodevelopmental conditions such as autism spectrum disorder (ASD), ADHD, and learning disabilities, as well as mood, anxiety, psychotic, and personality disorders. She is skilled in CBT, behaviour modification, ABA, and motivational interviewing, and is dedicated to providing compassionate, evidence-based mental health care to individuals of all ages.

All qualifications and professional experience stated above are authentic and verified by our editorial team. However, pseudonym and image likeness are used to protect the author's privacy.

Dr. Rebecca Fernandez, MBBS

Reviewer

Dr. Rebecca Fernandez is a UK-trained physician with an MBBS and experience in general surgery, cardiology, internal medicine, gynecology, intensive care, and emergency medicine. She has managed critically ill patients, stabilised acute trauma cases, and provided comprehensive inpatient and outpatient care. In psychiatry, Dr. Fernandez has worked with psychotic, mood, anxiety, and substance use disorders, applying evidence-based approaches such as CBT, ACT, and mindfulness-based therapies. Her skills span patient assessment, treatment planning, and the integration of digital health solutions to support mental well-being.

All qualifications and professional experience stated above are authentic and verified by our editorial team. However, pseudonym and image likeness are used to protect the reviewer's privacy.